I think this is quite an obvious thing to say. At the same time, it is quite common to forget what this fact means. What does it mean that this team that provides a service, or builds a product or works on a project, what does it mean that it is made of people? And to the extent of that, what does it mean that the users or the stakeholders are also people?
This has been probably said millions of times until now, but maybe it wouldn’t hurt to say it once more: agile is also about people.
In most of the companies I worked so far, we usually get a lot of interruptions. Everything is deemed important and our attention is stretched super thin between all kind of distractions. In the beginning it feels good, we are busy and we are being helpful, but after a while it gets exhausting. And the flow of requests never ends.
One of the many wonderful game techniques I found out about in Yu-Kai Chou’s Actionable Gamification is about Mentorship (Game Technique #61).
Full disclosure: I haven’t read Daniel Pink’s Drive yet, but that doesn’t mean I can’t talk about autonomy, one of the 3 elements of true motivation he writes about in his book.